shopper service agent from your “know-how”/web workforce named lisa truly HUNG UP on me when i was chatting. i’ve hardly ever experienced such a weak working experience prior to. she was particularly impolite just before hanging up.
My problem was a bag which was overweight. A single female held declaring I could only choose fifty lbs, even when I explained to her I used to be pleased to pay for overage prices. This other lady wasn't much too helpful. On the other hand, Nina Kong went definitely out of her approach to help me… contacting for data, seeking issues up…she even helped me go the bag to a safe place although I went by it to find out if I could rearrange and pull some excess weight out.
I had been stunned to understand that American Airlines won't allow family members with modest small children board the aircraft initial. This really is a regular for nearly all airlines. I had been traveling with my mom, spouse, and 4 month old son. I requested the 3 african american women guiding the desk if I was able to broad the plane early.
Once we boarded flight 556 in monte go bay today we have been the first persons inside our area of your cabin and we found a backpack tucked driving row 8 without any individual anyplace that it belonged to . We pointed it out to a man with the AA uniform who gave the impression to be a passenger and he was very impolite saying it belongs to an AA staff and clearly I must have not been on such a plane ahead of. My partner And that i come to feel incredibly unpleasant with this sort of response from one of your respective workforce!!
A business associate And that i traveled again from Punta Cana, DR on flight 1629 from a business vacation final Friday (2/5/sixteen) and after that on to Dallas by using flight 207. At the time arriving back into Dallas and retrieving our baggage, we discovered a strong odor about the suitcases and then within the contents inside, the offensive “musty” odor permeated almost everything and on some merchandise it’s doubtful that the odor is usually eradicated.
Flight outside of Ft Lauderdale at 5pm connecting to Charlotte NC at six:30pm. The first flight remaining 45 minutes late producing us overlook our connecting flight to Harrisburg, Pa. Advised another flight could be at midnight so we hold out until then (I am with my disabled 84 yr outdated mom) At midnight we've been informed the flight was cancelled, there have been no inns available and another flight was 12 the next day.
my grand mother take a flight from Ecuador 2/eighteen/sixteen (stop in Miami)in route to Big apple,when she was ready to receive her baggage what a surprise she got!!her luggage was broken and any person within steal some very good that was inside of,also the zipper was violated(broken)she dropped in merchandise that she carry it to my relatives Along with the cost about $350 when she informed what happens in AA counter in JFK NY they presented to changed her fresh luggage using an used and previous a single that looks like they pick up within the rubbish!!.also they reported that to maintenance requires about four weeks!
My friend of mine booked my Mother a reservation from haiti to miami fl I paid out her $three hundred to get me the fares however she did not told me the flight is going to be scheduling with a nonrevenue flight it was a ridicullus second for all of us, quesion I've In the event the seat isn't assure why did she took the money from me
Member. I made available to buy the seats simply because I used most of my miles on this getaway. I don’t have an understanding of each time I fly American I have trouble’s.
I've tried using booking flights from Charlotte ,NC to Tobago. I am not able to e book these flight on yours or US Airs Sites,however I can guide them on Expedia and Travelocity. I didn’t want to book these by using a 2nd occasion.
Bravo to American Airways for supplying the shock increase towards your staff. And not cowering towards the disgruntled passenger on todays La Guardia flight. Because some attendents were being cheerful and wished him an exceedingly Merry Xmas. Definitely ?? It’s about time we took back again our best wishes and grumpy people today just continue to be off the planes and keep their viewpoints to themselves.
The most crucial Web page handle look at here now for American Airways is . You could ebook flights and look for vacation deals and other journey needs on the positioning. You can also access your American Airlines account and speak to customer service.
The last two times I've flown on American Airways from BWI to MIA my precheck clearance hasn't demonstrated on my ticket. When I have spoken to buyer service I'm dismissed with “It is simply a glitch”.
i was lucky sufficient being on board American Airlines Flight #32 (LAX – JFK) on labor working day….my spouse and i have been seated individually…we experienced a death inside the household and were being likely to nyc for your funeral…….